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Privacy Policy
How Award Maven collects, uses, and protects your personal information.
Information we collect
When you visit our website or interact with our services, we may collect the following information:
Personal Information:
- Name, email address, phone number, and company name when you request a quote
- Shipping and billing addresses for orders
- Payment information (processed securely through our payment providers)
Automatically Collected Information:
- Browser type and version
- Pages visited and time spent on our site
- Referring website addresses
- IP address (for security and analytics purposes)
How we use your information
We use the information we collect to:
- Process and fulfill your orders
- Respond to your inquiries and quote requests
- Send order confirmations and shipping updates
- Improve our website and services
- Send marketing communications (with your consent)
- Comply with legal obligations
We do not sell, rent, or share your personal information with third parties for their marketing purposes.
Data security
We implement appropriate technical and organizational measures to protect your personal information:
- SSL encryption for all data transmission
- Secure data storage with access controls
- Regular security audits and updates
- Employee training on data protection
While we strive to protect your information, no method of transmission over the Internet is 100% secure.
Third-party services
We use trusted third-party services for:
- Payment processing
- Stripe
- Product analytics
- PostHog
- Tag management and web analytics
- Google Tag Manager and Google Analytics
- Advertising measurement and remarketing
- Google Ads
- Customer messaging and chat
- HubSpot
- Email communications
- Resend
These providers have their own privacy policies governing the use of your information.
Your rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal requirements)
- Opt-out of marketing communications
- Lodge a complaint with a supervisory authority
To exercise these rights, contact us at privacy@awardmaven.com.
Questions about your privacy?
If you have questions about this Privacy Policy or our data practices, please contact us. We will respond to your inquiry within 30 days.
Contact our team- Phone
- (480) 780-1879