How to Order From Award Maven?

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Custom Awards

Looking for corporate awards that truly stand out? Discover our custom design options!

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Why Choose Us?

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Browse our comprehensive catalog and find the perfect recognition pieces to match your brand and budget.

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Frequently Asked Questions

We prefer credit card payment and accept all major credit cards. There is no fee to pay with a credit card. We also accept ACH payments and checks. 

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Most customers are required to prepay or provide a 50% deposit for orders unless another agreement is in place.

Absolutely! We are happy to set up Coupa, Ariba SAP, or any other system needed to streamline your payment systems. We can provide documents and are happy to negotiate payment terms as well.

Absolutely! We value our clients and their trust in us, especially for larger orders. Depending on the quantity and specifics of your award order, we offer special volume discounts. Please reach out to us for more details.

We understand that sometimes events pop up unexpectedly. We can help you find the right fit to minimize the cost of a last minute award, without sacrificing style.

Rush fees may apply in certain circumstances and/or you may be required to expedite shipping to make your in hands date.

Transparency is one of our core values. The price we quote is the price you pay, with no hidden fees or unexpected costs. Our detailed quotes break down every aspect of the cost, from materials to design complexities, ensuring you know exactly where your money is going.

Certainly! We pride ourselves on our flexible pricing model. Share your budget with us, and we’ll provide options and recommendations to ensure you get the best value without compromising on quality.

Yes, intricate designs that require additional craftsmanship or specialized materials might carry additional costs. However, we always discuss these specifics with our clients upfront, ensuring there are no surprises.

Packaging plays a role in the final cost. We offer a range of packaging options, from standard protective packaging to premium branded options. Depending on your choice, it can influence the final quote.

No! The cost of engraving is included in the award prices.

Yes! We have experience drop shipping hundreds of packages across the globe. 

Drop Shipping will cost between $10.00-15.00/address for domestic shipments. International shipments will incur a drop ship charge between $12.50-20.00/address. Please reach out with your details for a quote that is tailored to your specific needs.

Yes! We are happy to ship internationally for you. We will require YOUR FedEx or UPS Account Number, and additional fees may apply for preparing the shipment documents. 

International ship times will vary based on the country, please allow at least 1-2 weeks for most countries unless you select an expedited shipping option.

We take special precautions in packaging our products to ensure they reach you in perfect condition, minimizing the risk of breakage during transit. Additionally, many of our awards include their own presentation box, enhancing the overall experience for your event.

On the rare occasion but if you happen to receive a damaged item, kindly inform us within five (5) business days of receiving your order. We’ll be glad to replace it for you at no cost. We might ask for photos of the damaged award and its packaging to assist in processing your claim promptly. Your satisfaction is important to us, and we want your award experience to be flawless.

At Award Maven, we prioritize transparency and flexibility. Instead of a one-size-fits-all approach, our pricing is tailored to each client’s specific needs, ensuring they receive the best value for their award budget. We also stand out by offering volume discounts.

Once your proofs are approved, lead time for in stock awards is typically between 3-10 business days, in addition to shipping time.

Custom shaped awards require 4-16 weeks depending on material, quantity, and other order details.

We pride ourselves in recommending solutions for those who are short on time. Don’t hesitate to reach out for recommendations on how to get your awards as quickly as possible.

We’re here to help you! To get started, let’s schedule a meeting to discuss your event details and preferences. Click here to book a call with us and let’s create memorable awards together!

Sure, you have the option to cancel your award order provided that the proofs haven’t been approved or your items haven’t entered production yet. If you choose to cancel, please note that a restocking fee may apply. Additionally, award orders involving custom pieces, such as custom colored art glass awards or custom cut glass shapes, are not eligible for cancellation.

There is no minimum order to work with Award Maven – you can order 1 or 1,000! However, certain items such as paperweights, small gifts, medals, coins, custom awards, etc. may have a minimum order quantity.

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Where We Manufacture

Our manufacturing spans across multiple states in the US, excellence on a grand scale. This extensive reach not only showcases our expansive capabilities but also reinforces our capacity to handle large-scale orders with precision and efficiency.

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Hear it from our customers

“They marry their product knowledge and commitment to service with professionalism and positivity.”

Jeremy K. Venne

Wow. Thank you….that was an easy process and so fast! You’re the Best!

Kristie Lane

The team took the time to understand my priorities and then made them theirs!

Marilyn S. Salazar

Incredible turnaround time!

Gregory Riche

Once I saw firsthand the superior quality of the products, it was a no-brainer to make the switch and work with them.

Marjorie W. Funderburk

…a breath of fresh air… they are an extension of my tiny team!