What forms of payment do you accept?

We accept all major credit cards with no processing fee, as well as ACH payments and checks.

Can I get a discount for bulk orders?

Yes! We offer volume discounts depending on quantity and product specifics. Reach out for details.

Is there an additional charge for engraving?

No! Engraving is included in the award prices.

How do you ensure transparency in pricing?

The price we quote is the price you pay. Our detailed quotes break down every aspect of the cost with no hidden fees.

Yes! We have experience drop shipping hundreds of packages across the globe.

Do you ship internationally?

Yes! We ship internationally. We will require your FedEx or UPS account number, and additional fees may apply.

What happens if my order breaks during shipping?

Inform us within 5 business days and we'll replace it at no cost. We may ask for photos of the damage.

How long is the production time?

Once proofs are approved, lead time for in-stock awards is typically 3 to 10 business days plus shipping. Custom shaped awards require 4 to 16 weeks.

Do you have a minimum order requirement?

No minimum for most products. You can order 1 or 1,000. Certain items like custom awards or coins may have minimums.

Can I order awards and promotional products together?

Yes! Many clients order custom awards alongside branded swag, onboarding kits, or corporate gifts. Our team manages everything under one order.

Do you offer custom branded promotional products?

Yes! We offer branded apparel, drinkware, tech accessories, tote bags, notebooks, and more. Every item can be customized with your logo, colors, and messaging.

What types of branded swag can you produce?

Apparel (tees, hoodies, hats), drinkware (tumblers, mugs, bottles), tech accessories (wireless chargers, USB drives), desk items, travel gear, and event giveaways.

Can you create custom onboarding kits?

Absolutely. We handle design, artwork, kitting, and multi-address shipping for curated onboarding and welcome kits.

Is there a minimum order for promotional products?

Minimums vary by product. Many items start at 25 to 50 units. Contact us for options that fit your quantity and budget.

Can you match my brand's Pantone colors?

Yes. We work with your brand guidelines to ensure accurate color matching across all branded merchandise.

Do you offer branded packaging?

Yes! Custom-branded boxes, tissue paper, and inserts for a premium unboxing experience.

Are you a Coupa or SAP Ariba registered supplier?

Yes — Award Maven is set up on both Coupa and SAP Ariba. Procurement teams can add us as a supplier and punch out or issue POs directly through their existing workflow.

Do you offer Net-30 PO terms?

Yes, Net-30 PO terms are standard for verified accounts. Reach out for our credit application and we'll fast-track buyer onboarding.

What diversity documentation can you provide?

We're WBENC-certified as a women-owned business. We can provide the WBENC certificate, W9, capability statement, and references on request — typically same business day.

Can we set up a single point of contact for procurement?

Absolutely. Every enterprise account gets a dedicated procurement contact for buyer onboarding, reorders, and issue resolution.

How to Order

Tell us what you need. We handle design, production, and shipping. Most projects start with a free quote — and most get a same-day reply.

Email us at orders@awardmaven.com or call (480) 780-1879

Get a Quote

Your Ordering Process

6 Simple Steps, From Idea to Delivery

Email our team, fill out the quote form, or schedule a call to discuss your project. Tell us what you're looking for, whether that's custom awards, branded promotional products, onboarding kits, or corporate gifts. We'll ask about your event, timeline, quantity, and budget to find the right fit.

Frequently Asked Questions

What forms of payment do you accept?
We accept all major credit cards with no processing fee, as well as ACH payments and checks.
Can I get a discount for bulk orders?
Yes! We offer volume discounts depending on quantity and product specifics. Reach out for details.
Is there an additional charge for engraving?
No! Engraving is included in the award prices.
How do you ensure transparency in pricing?
The price we quote is the price you pay. Our detailed quotes break down every aspect of the cost with no hidden fees.

Get a Free Quote for Awards, Branded Swag & Promotional Products

Tell us what you're looking for and we'll get back to you within one business day.

Prefer to talk?

(480) 780-1879orders@awardmaven.com