We love to say YES to FAST! Our Quick Ship awards are ready to impress, with standard imprint options that ship within 1-2 days after art approval.

Award Maven does not have a strict minimum order for most awards. Minimum order quantities are usually seen on gift items and custom orders. To see if there is a minimum requirement, please check the quantity on the first price break.

The standard processing time for stock awards, plaques, and gifts is typically 5–10 business days from proof approval. Timelines may vary depending on the complexity of the design and order volume. If you need your awards sooner, consider using one of our quick ship awards.

Yes! We understand that deadlines can sneak up, so we offer rush services on select crystal awards. Rush orders can often be completed within 1-3 business days. Contact us directly to confirm availability for your project.

Absolutely. Award Maven offers bulk discounts on awards for larger orders. Contact our team with your order quantity and specifications, and we’ll provide a competitive quote tailored to your needs.

While there’s no fixed limit, the amount of text that can be engraved depends on the size and design of the award. Our team will help adjust font size, spacing, and layout to ensure your engraved trophy or crystal award looks polished and professional.

Yes, Award Maven provides digital proofs for all of our products. This ensures you’re 100% satisfied with the design, text, and layout before production begins. For larger orders or repeat orders, our Proof Generator makes the process fast and seamless.

The typical turnaround time for in stock awards is 2–3 weeks, including production and shipping. For rush orders, this timeline can be shortened to 3–5 business days. Contact us early to ensure your crystal awards and engraved trophies arrive on time.

Yes, we can ship all of our products internationally but we require a third party UPS or FedEx account number so that shipping costs, duties, taxes, and fees will be billed directly to you by your shipper of choice. International drop ship fees will apply.

Customization costs depend on the complexity of your request. All of our awards include the imprint process, artwork and personalization, but additional imprint methods, locations, or color fill may incur additional fees. Contact us for a personalized quote.

Award Maven accepts all major credit cards, including Visa, Mastercard, and American Express, as well as ACH payments or checks. For your ease and peace of mind, a secure link is sent for all credit card payments. Your payment information is protected with industry-standard security protocols.

Yes, a deposit or payment upfront may be required for custom orders. The payment amount and schedule will be noted in your quote.

No, transparency is key at Award Maven. All costs for your awards will be outlined in your quote, including design, production, and shipping. There are no hidden fees.

Yes, we are happy to save you time and money by offering direct shipping to recipients!

Awards are carefully packaged in premium boxes with protective materials to ensure safe delivery. Most of our products will also come in a presentation box.

If an award arrives damaged, please contact our customer service team within 48 hours. Provide photos of the damaged award, and we’ll work quickly to provide a replacement.

Yes, we offer sample products for most items. Contact our team to discuss your needs, and we’ll provide a sample for review.

Absolutely. Our design team specializes in creating custom awards tailored to your vision. Share your ideas with us, and we’ll handle the rest—from design concepts to final production.

In some cases, artwork adjustments or file conversions may incur additional fees. Our team will notify you if any adjustments are required.

Changes made after proof approval may delay production and incur additional fees. Contact us as soon as possible if revisions are needed.

Yes, we can recreate any item previously ordered. Contact us with your order details, and we’ll ensure your new awards match seamlessly.

Customer satisfaction is our priority. If you’re not satisfied with your items, contact our team within 5 business days of receiving your order. We’ll work with you to resolve any issues.

You can contact Award Maven’s customer support team via email at [email protected] or call us at (480) 780-1879. We’re available Monday–Friday, 9 AM–5 PM EST.

Yes, we specialize in designing tailored awards programs. Whether you need help with sales awards, employee recognition, or milestone achievements, we’ve got you covered.

If you experience issues uploading artwork, contact us immediately. Our team will assist you with the process and ensure your files are properly formatted.

Once your items ship, we’ll provide a tracking number so you can monitor the delivery status. For updates, contact our support team.